CANDLE SAFETY RULES You can read about candle safety rules on every website where they are selling candles. Therefore we think you should have read these important rules on our site as well. Make sure you always keep them in mind and do not neglect them for your own safety. Now you can enjoy […]
Shipping and Delivery
Shipping general information’s If you want to know the shipping cost to your location, add the items you want to order to your cart. You will be able to see your shipping and handling rates directly in your cart after added your product(s). This is fast and easy. If the item is not in stock, […]
Product information
How can I find out if a product is available online? You can see a product’s online availability in several places: Product list page Product description page Your cart What if an item I ordered is on backorder? Actually we do not have backorder app. If an item you’ve ordered is on backorder, we’ll send […]
Payment, Taxes & Pricing
What payment methods do you accept? All major credit and debit cards are accepted, or you can use an existing PayPal account. Payment is going directly to our PayPal account. Cards accepted by PayPal: Mastercard, Visa Credit, Visa Debit and PayPal. My payment has failed. what can I do now? If your payment fails, we […]
Orders
Cancelling an order If you wish to cancel or modify an order, you must advise ElfyShop.com as soon as possible. You may contact us via the ElfyShop Support Center. We will verify the status of your order and make any necessary changes without any charges. We put a lot of effort into delivering our products […]